Privacy policy

When you visit, utilise, or make a purchase from www.bdwaccessories.co.uk or communicate with us in any other way, Kixss collects, uses, and discloses your personal information as outlined in this Privacy Policy (collectively, the "Services"). "You" and "your" refer to you as the user of the Services for the purposes of this Privacy Policy, regardless of whether you are a client, a website visitor, or another person whose information we have gathered in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time for operational, legal, or regulatory purposes, as well as to reflect changes to our practices. We will amend the "Last updated" date, display the updated Privacy Policy on the Site, and take any other actions mandated by the relevant laws.


What Personal Information We Collect

 

  • Your direct submission of information to us via our services may consist of: Name, phone number, email address, and address are your basic contact details.
  • Details about your order, such as your name, email address, phone number, billing address, shipping address, and payment confirmation.
  • Account details such as password, security questions, and username.
  • Details about your purchases, such as what you view, add to your cart, or place on your wish list.
  • Information about customer service, such as the details you decide to share in correspondence with us—for instance, when utilising the Services to send a message.
  • Certain aspects of the Services could necessitate that you give us specific personal information directly.
  • You have the option to withhold this information, but doing so might make it impossible for you to use or access these functions.

 

 

Information We Collect through Cookies

Additionally, we automatically gather some data ("Usage Data") regarding how you engage with the Services. We may use pixels, cookies, and other comparable technologies to accomplish this ("Cookies"). Usage Data may comprise details about your device, browser, network connection, IP address, and other information pertaining to your interactions with the Services, as well as information about how you access and use our site and account.

Information We Obtain from Third Parties

Lastly, third parties may give us with information about you, including vendors and service providers who might gather data on our behalf. Examples of these parties include: Businesses like Shopify that assist with our website and services. Our payment processors gather your payment details (bank account, credit or debit card number, billing address, etc.) and use them to handle your money so we can complete your order, deliver the goods or services you've requested, and carry out our agreement with you. Using online tracking technologies like pixels, web beacons, software development kits, and third-party cookies, we, or third parties we collaborate with, may automatically gather certain information when you visit our site, open or click on emails we send you, or engage with our services or advertisements.

We shall use this Privacy Policy to handle any information we collect from third parties. We disclaim all liability and responsibility for the veracity of any information supplied to us by third parties, as well as for any actions or policies of such parties. See the section on Third Party Websites and Links below for further details.

How We Use Your Personal Information

  • Providing Products and Services. In order to fulfil our obligations under our contract with you, we use your personal information to provide you with the Services. This includes processing payments, completing orders, notifying you about purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, setting up shipping, assisting with returns and exchanges, and allowing you to leave reviews.
  • Marketing and Advertising. We utilise your personal information for marketing and promotional purposes, which includes showing you product or service adverts and sending marketing, advertising, and promotional messages via email, text message, or postal mail. This can entail utilising your personal data to better customise our services and the advertisements we display on our site and other websites.
  • Security and Fraud Prevention. In order to identify, look into, or take appropriate action in relation to potential fraudulent, unlawful, or harmful behaviour, we use your personal information. You are in charge of protecting your account credentials if you decide to use the Services and create an account. It is strongly advised that you keep your username, password, and other access information private. If you think someone has accessed your account, please get in touch with us right once.
  • Communicating with you. Your personal information is used by us to enhance our services and give you customer support. In order to stay in business with you, respond to your needs, and give you efficient services, this is in our legitimate interests.

Cookies

We utilise cookies on our site, just like many other websites. Take a look at "https://www.shopify.com/legal/cookies">https://www.shopify.com/legal/cookies</a> for more details on the Cookies we use to power our store. We employ cookies to perform analytics, better understand user behaviour on the Services, and power and enhance our Site and Services (including remembering your actions and preferences) (in our legitimate interests to manage, improve and optimise the Services). In order to better customise the services, goods, and advertisements on our site and other websites, we might also allow service providers and third parties to use Cookies on our site.

By default, the majority of browsers allow cookies; however, you have the ability to use your browser's settings to reject or erase cookies. Please remember that disabling or blocking Cookies may have a negative effect on how you use the Services and may result in erroneous or unavailable operation of some features and general functionality. Furthermore, restricting Cookies does not totally stop us from sharing information with outside parties like our advertising partners.

User Generated Content

You might be able to upload user-generated material, such as product reviews, using the Services. Should you decide to post user-generated content in any open section of the Services, anybody will be able to view and access it. We are unable to guarantee that third parties who obtain information about you will protect it or respect your privacy because we have no control over who will have access to it. We disclaim any liability for the confidentiality or security of any information you give to the public, or for the accuracy, use, or abuse of any information you obtain from third parties or transmit to them.

 

Third Party Websites and Links

Links to other websites or online platforms run by third parties may be found on our site. You should read the terms and conditions as well as the privacy and security policies of any websites you visit that are not under our control or affiliation. The security or privacy of these websites, as well as the correctness, comprehensiveness, or dependability of the information found there, are not guaranteed by us, and we bear no duty for them. There is no restriction on how we or a third party may use the information you submit in public or semi public settings, including on social networking sites operated by third parties. It may also be accessible to other users of the Services and/or users of such third-party platforms. With the exception of what is stated on the Services, our provision of these links does not by itself indicate any endorsement of the owners or operators of such platforms or the content found on them.

Children’s Data

 

Children are not supposed to use the Services, and we do not knowingly gather any personal data about them. You can request that the personal information of a child who has supplied it to us be erased by contacting us using the information below if you are the child's parent or guardian. We do not genuinely know that, as those terms are defined by relevant law, we "share" or "sell" the personal information of minors as of the date this privacy policy went into effect.

Security and Retention of Your Information

 

Please be advised that we cannot guarantee "perfect security," as no security mechanism is flawless or impenetrable. Furthermore, while in transit, any information you provide to us could not be secure. It is advised that you do not send us sensitive or private information via insecure means. The length of time we keep your personal information varies depending on a number of circumstances, including whether we require it to manage your account, deliver the Services, satisfy legal requirements, settle disputes, or uphold other relevant agreements and guidelines.

Your Rights and Choices

You may be entitled to some or all of the following rights about your personal information, depending on where you live. These rights, however, are not absolute, may only apply in specific situations, and we may, as allowed by law, reject your request in some situations.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

We may transmit, store, and process your personal information outside of the country in which you currently reside, including the United States. Please be aware of this. Employees, partners, and outside service providers in these nations also process your personal data.

Unless the data transfer is to a nation that has been found to provide an adequate level of protection, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, if relevant, if we transfer your personal information outside of Europe.

 

Contact

Please email us at support@bdwaccessories.co.uk if you have any concerns about our Privacy Policy, our privacy practices, or if you would want to exercise any of your rights.